
“Website”: means Apptivate Africa website accessible via the URL. It is protected by personal credentials (Apptivate Africa account number(phone number) and PIN code). The Apptivate Africa Account also allows you to use your app at Merchants. “Apptivate Africa Account” or “Account”: means your personal online user area that you can access through the Mobile Application, giving You access to the wide range of services proposed by Apptivate Africa (checking balance and transactions history, searching near-by Merchants and promotions…).
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“PIN”: means personal identification number, registered fingerprint on the consumer device, or QR code provided to the Consumer by the Organization. “Organisation”: means your organization or employer as applicable, having a contract with Apptivate Africa in order to provide the M-Kula, M-Tuza, M-Kapu, and Business Pass vouchers.
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“Apptivate Africa”: means the Android and IOS smartphone applications published by Apptivate Africa to the AppStore and Playstore in order to allow the Consumer to access his Apptivate Africa Account. “Apptivate Vendor”: means the dedicated smartphone application on android developed by Apptivate Africa in order to enable Merchants to collect and view Apptivate Africa payments. “Merchant”: means any single outlet or retail chain, included in the network, with which Apptivate Africa has established a partnership for the purpose of accepting our mode of payment. This list can be accessed through the Mobile Application. “M-Kapu Network”: means the list of Merchants that accept M-Kapu against the provision of goods or services. “M-Kapu”: means the electronic voucher issued and managed by Apptivate Africa, accessible via the Apptivate Africa Account, which is funded by the Organisation for the benefit of the Consumer who can redeem the voucher against the provision of goods or services. “Business Pass Network”: means the list of Merchants that accept the Business Pass against the provision of goods or services. “Business Pass”: means the electronic voucher issued and managed by Apptivate Africa, accessible via the Apptivate Africa Account, which is funded by the Organisation for the benefit of the Consumer who can redeem the voucher against the provision of meals, drinks, and accommodation at designated Merchants across the Business Pass Network. “M-Kula Network”: means the list of Merchants that accept the M-Kula against the provision of, meals and soft drinks, to the exclusion of all other products available on their sites such as alcohol or tobacco. “M-Kula”: means the electronic voucher issued and managed by Apptivate Africa, accessible via the Apptivate Africa Account, which is funded by the Organisation for the benefit of the Consumer who can redeem the voucher against the provision of meals at designated Merchants across the M-Kula Network. “M-Tuza Network”: means the list of Merchants that accept the M-Tuza against the provision of goods or services.


It can be reached during office hours through: “Customer Care Service”: means the technical hotline that may be contacted for any query or issue concerning the Application.
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“Consumer” or “customer”: means the individual who is of age, having full capacity, who is designated by an Organisation to benefit from the Digital voucher.
